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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra Prostrollo

June 20, 2026

5  out of  5
rating by Sandra Prostrollo
"Fast, responsive and helpful team"
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Howard Marans

June 19, 2026

5  out of  5
rating by Howard Marans
"Great service and always available to assist when needed."
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Patrick Kelly

June 18, 2026

5  out of  5
rating by Patrick Kelly
"Been with them 20 years and could not be more well taken care of!"
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Kevin Foley

June 18, 2026

5  out of  5
rating by Kevin Foley
"I have worked with Jack and Jodi for 30+ years now on home, auto, and liability coverage. Their service and responsiveness has always exceeded my expectations, and I have been pleased with State Farm's response on the times when I have needed to file a claim. All in all, its been professional service with a personal touch."
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Scott Muscatello

June 17, 2026

5  out of  5
rating by Scott Muscatello
"Amazing work, fast responses"
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Benjamin Schrier

June 16, 2026

5  out of  5
rating by Benjamin Schrier
"Jodi is great! Always responsive and takes the time to explain your policy terms and works to get you a stronger rate."
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Brian Wilkinson

June 13, 2026

5  out of  5
rating by Brian Wilkinson
"The Downing team is excellent, always available when needed!"
We responded:
"Thank you Brian! It's a pleasure working with you!"
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Amanda Rivetti

June 11, 2026

5  out of  5
rating by Amanda Rivetti
"Jack and Jodi are the best! I’ve been with them for 10 years for both cars and homes and will not go anywhere else. Jodi is amazing, quick to respond, and always knows how to get things done quickly and correctly."
We responded:
"We appreciate your business Amanda! Thank you!"
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Cheryl Campbell

June 10, 2026

5  out of  5
rating by Cheryl Campbell
"Jodi and Jack have been with me for almost 27 years and they are always very helpful, responsive and knowledgeable."
We responded:
"Almost 3 decades...we appreciate your business Cheryl!"
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Kristine Thompson

June 9, 2026

5  out of  5
rating by Kristine Thompson
"Extremely responsive agent. Always receive a response within 24 hours"
We responded:
"We strive to get everyone taken care of as quickly as possible so you can move on to something more fun! "
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Andrea G

June 9, 2026

5  out of  5
rating by Andrea G
"I have been with Jack Downing's office for 27 years, he insures my cars, homes, personal articles and liability policies. Jodi, who runs the office, is always prompt with requests and is very knowledgeable about the business. Jack has been so helpful in solving any issue I have had. I can't recommend his office enough to friends and family, he will take care of you because he cares!!"
We responded:
"We truly do care about our clients and the longevity of relationships prove that. Thank you Andrea!"
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Deanna DeHerrera

June 7, 2026

5  out of  5
rating by Deanna DeHerrera
"I have been with Statefarm insurance for almost 40 years, and that kind of loyalty says a lot. Over the years, both Jack my agent and Jodi his assistant have consistently provided excellent customer service, answered my questions with care, and been there quickly when I needed support. It’s so comforting to know I’m working with an agency that values long-term customers and makes the insurance process easy and stress-free. I am so grateful for decades of dependable service! My children and now my grandchildren are also customers of Jack and his amazing team 😊"
We responded:
"We value your loyalty to our agency and trusting your family in our hands as well Deanna! It's always a pleasure working with you."
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Eric Kurzweil

June 4, 2026

5  out of  5
rating by Eric Kurzweil
"Jack and Jodi have provided policies and service to me for almost 40 years. Great people, always available and timely."
We responded:
"We are grateful for your business over almost 4 decades Eric! Thank you!"
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Reci Stenger

June 4, 2026

5  out of  5
rating by Reci Stenger
"Customer since 1987 when we moved to Colorado. Mr. Downing and his staff have always provided professional and excellent service."
We responded:
"Glad we could save you some money recently! Appreciate you trusting our agency with your insurance needs."
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Rachelle Salem

June 3, 2026

5  out of  5
rating by Rachelle Salem
"Have worked with this agency for years and years, Jack, Jodi and their crew take fabulous care of any needs(for my car and when my Son got his license/insured for his car as well). They’re friendly and prompt with any concerns/claims when I’ve needed it. I appreciate they’re diligent about keeping my costs low and offering any discounts that help with keeping the right plans in check. Highly recommend!"
We responded:
"We remember when your son was born! Time flies!! Happy to have you as part of our agency."
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Allen McGirl

June 2, 2026

5  out of  5
rating by Allen McGirl
"Great Customer Service. Jodi is Awesome!"
We responded:
"Thank you Allen!"
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Irvin Rosenstadt

June 2, 2026

5  out of  5
rating by Irvin Rosenstadt
"Jodi is so friendly, professional and efficient, I’d hire her in a minute. They are a great insurance firm to work with and no need to look any further!"
We responded:
"Thank you for your kind words about Jodi & thank you for trusting us with your insurance needs!"
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Isabel Ranney

June 1, 2026

5  out of  5
rating by Isabel Ranney
"We have been working with Jennifer since purchasing our home in 2021, and have since added auto insurance for both my husband and myself. We’re even getting ready to add a teenage driver! Throughout every step, Jennifer has been incredibly helpful, responsive, and clear in her communication. She always takes the time to answer our questions and make sure we understand our coverage. We truly appreciate her support and highly recommend working with her!"
We responded:
"Thank you for sharing your experience working with Jennifer. She is a key part of our team and we're grateful to have her!"
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Gary Booth

May 29, 2026

5  out of  5
rating by Gary Booth
"I have worked with Jack Downing for over 20 years. He and his staff, especially Jennifer are amazing to work with and provide outstanding customer service. I would for sure recommend his agency to anyone."
We responded:
"We appreciate your loyalty and business!"
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john connell

May 29, 2026

5  out of  5
rating by john connell
"I have been with this office for many years. They always provide superior service and prompt responses to my questions"
We responded:
"Appreciate the 5 star review John!"
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anne Pharamond

May 28, 2026

5  out of  5
rating by anne Pharamond
"I've been with Jack Downing since 2001, the entire staff is amazing! They have met my changing needs over the years and I couldn't recommend them more."
We responded:
"We're thankful to have you and your family with our agency and here when you need us!"
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Wes Shoen

May 27, 2026

5  out of  5
rating by Wes Shoen
"I've been with Jack Downing for over 20 years. Would never go anywhere else."
We responded:
"Thank you for your loyalty and business Wes! "
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Chris Wong

May 27, 2026

5  out of  5
rating by Chris Wong
"I've had multiple insurance coverages with Jack and Jodi for 20 years. state farm has been superb with claims and both the insurer and the downing agency provide excellent counsel, advice, and service"
We responded:
"Glad to have you as a client and look forward to many more years!"
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Deb Barton

May 27, 2026

5  out of  5
rating by Deb Barton
"For decades, we have trusted Jack Downing and his team Jodi and Jennifer with our personal and business insurance needs, and the service has always been exceptional. The team is responsive, knowledgeable, and truly cares about their clients. Any question is handled promptly and professionally, giving us peace of mind knowing we are in good hands. Long-term relationships are built on trust and reliability, and they have earned ours many times over. We highly recommend them to others seeking dependable, personal service."
We responded:
"Deb we are grateful to have you with the agency and are grateful for your steadfast support of our team. "
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Tom

May 27, 2026

5  out of  5
rating by Tom
"Worked with Jack for many years, and always received great service!"
We responded:
"Thank you Tom!"